Who we are

Writewells (“us”, “we”, or “our) operates the writewells.co.uk website (the “Service”).

We are committed to protecting your privacy. This page informs you of our online practices regarding the way your information is collected and used.

What personal data we collect and why we collect it

Writewells is the sole owner of all data collected or submitted on this website. While using our Service, we might as you to provide us with personally identifiable information to identify or contact you with.

Contact forms

We might ask you to provide us with information in our contact form. The types of personal data collected from this may include, but is not limited to:

  • Email address
  • First name and surname
  • Phone number
  • Address
  • Cookies and usage data

We keep contact form submissions for a certain period for customer service purposes, but we do not use the information submitted through them for marketing purposes.

Comments

When visitors leave comments on the site we collect the data shown in the contact form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

Cookies are files with a small amount of data. They’re stored on your computer and tied to information about you. Cookies are not linked to any personally identifiable information about you while on our site.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Links to other websites

Articles on this site may include links to other sites that are not operated by us. If you click on the third-party link, you will be directed to the third-party’s site. It’s strongly advised to review the Privacy Policy of every site you visit. We assume no responsibility for the content or policies on any third-party sites or services.

The same applies to embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We may use third-party service providers to monitor and analyse the use of our Service. We may share site data with the following third-party providers:

Analytics

  • Google Analytics
    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

How long we retain your data

We keep contact form entries for six months, analytics records for one year and customer purchase records for ten years.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

You have the right to make amendments to your data, to delete data and to review the information that we hold about you. If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Your personal data may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal data, to United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Writewells will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this and no transfer of your personal data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Visitor comments may also be checked through an automated spam detection service.

Security

To prevent data breaches, maintain data accuracy, and ensure the correct use of information, we operate appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

As required by the Data Protection Act 1998, we follow strict security procedures and take appropriate measures to ensure that the information about you is not disclosed to a third party without your permission and to prevent unauthorised access to it. The servers that store personally identifiable information are in a secure data centre.

Contact us

Should you have any questions or concerns about these privacy policies, please email nina@writewells.co.uk